Saturday, July 19, 2025

GONG/BB connectivity issues (updated on 7/22/2025)

On 19 July, GONG/Big Bear experienced issues with connecting to the network. Rebooting bbgong workstation did not fix the issue. The team reached out to the local support team asking them to investigate.

As an update (7/22/2025): The issue was traced to a failure of BBSO Netgear switch's Female Transceiver Port for Fiber connection. The failed part was replaced, and the connection to GONG/BB has been restored. 

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